- Develop and implement a procedure manual on the process of converting leads from a free trial to paying customers.
- Accompany each free trial request from our website until the conclusion of the purchase by the customer.
- Gather customer feedback through surveys, interviews, and focus groups in order to keep the customer base satisfied.
- Customer interaction and collaborates with marketing co-workers to run customer events.
- Establish deployment goals and success factors and then develop a plan to carry them out successfully.
- Conduct well-being status calls on a regular basis to review their deployment status.
- Excellent creative writing skills and a passion for engaging with people
- Excellent knowledge of social media communications
- Experience in communications, community management, online marketing, social media management and blogging are an advantage
- University degree in communications or media science is a plus
SKILLS AND ABILITIES
- Fluent in spoken and written French and English
- Ability to speak, read, write, and communicate effectively
- Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
- Ability to work independently without supervision
HOW TO APPLY
- This position is based in our Casablanca offices
- Send your CV + PHOTO to mynextdreamjob @ bp212.com (copy/paste without the spaces) and put the job title in the subject of your email (necessary for automatic and speedy processing of your application, we sell process automation remember!)
You don’t have the necessary experience for this job? No problem, apply for an internship for this same position. Internships can lead to permanent job positions in our company.
ABOUT THE COMPANY
BP212.COM is a dynamic, innovative and fast growing startup providing SaaS and Cloud applications to enterprises.
BP212.COM is the publisher and integrator of the cloud based platform ERM212.
The ERM212 is a Software-as-a-Service integrated enterprise relationship management solution enabling process and workflow automation.
BP212.COM is hiring new talents!
Talents who want to join a small group of highly skilled and open minded team members in an inspiring work environment.
A work environment that encourages knowledge sharing, taking initiatives and creativity; all in a great spirit.
If you share our spirit and fit the below profile apply to join the BP212.COM team and be part of the fast paced adventure.